Terms of Service
OVERVIEW
This website is operated by Olyndra Auckland. Throughout the site, the terms “we”, “us” and “our” refer to Olyndra Auckland.
Olyndra Auckland offers this website, including all information, products, tools, and services available from this site to you, the customer, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our website and/or purchasing from us, you engage in our “Service” and agree to be bound by these Terms of Service (“Terms”), including any additional terms, conditions, and policies referenced or available on our website.
These Terms apply to all users of the website, including visitors, customers, merchants, and contributors.
Please read these Terms carefully before using our website. By accessing any part of the site, you agree to these Terms. If you do not agree, you should not access the website or use our services.
Any new features, products, or tools added to our store will also be subject to these Terms.
We reserve the right to update or modify these Terms at any time by posting changes on this page.
Our store is hosted on Shopify Inc., which provides the online e-commerce platform allowing us to provide our products and services.
SECTION 1 - ONLINE STORE TERMS
By using this website, you confirm that you are at least the age of majority in your location or have permission from a parent or legal guardian.
You agree not to use our products or services for any unlawful purpose or violate any applicable laws.
You must not transmit viruses, harmful code, or interfere with the security of our website.
Violation of these Terms may result in termination of access to our services.
SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse service where necessary.
You understand that your information (excluding payment details) may be transferred across networks for technical purposes. Payment information is always handled securely through encrypted systems.
You agree not to copy, reproduce, resell, or exploit any part of our website or services without written permission.
SECTION 3 - INFORMATION ACCURACY
We aim to provide accurate and updated information; however, content on our website may occasionally contain errors or outdated information.
Information provided on this website is for general purposes only.
We reserve the right to update, modify, or remove content at any time.
SECTION 4 - PRODUCT PRICES & SERVICE CHANGES
Product prices may change without notice.
We reserve the right to:
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Update products
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Change prices
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Modify services
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Discontinue products
We are not responsible for any impact caused by changes to our website or services.
SECTION 5 - PRODUCTS AND SERVICES
Products available through Olyndra Auckland may have limited availability.
We make every effort to display product images, colours, descriptions, and details as accurately as possible.
However, we cannot guarantee that your device display will represent colours exactly.
Product availability, descriptions, and pricing may change at any time.
Purchases are subject to our Returns Policy.
SECTION 6 - BILLING AND ACCOUNT INFORMATION
You agree to provide accurate and complete information when placing an order.
This includes:
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Name
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Email address
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Billing information
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Delivery information
We reserve the right to cancel or refuse orders that appear incorrect, suspicious, or fraudulent.
If an order requires changes, we may contact you using the details provided.
SECTION 7 - SHIPPING & DELIVERY
We work with trusted logistics partners, including NZ Post, to provide reliable delivery across New Zealand.
Shipping times displayed are estimates and may vary due to:
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High demand periods
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Carrier delays
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External circumstances outside our control
Customers will receive tracking information once their order has been dispatched.
SECTION 8 - RETURNS & REFUNDS
We want every customer to feel confident shopping with Olyndra Auckland.
Returns are handled according to our Returns Policy.
If you would like to return an item, please contact our support team first:
Our team will provide the correct instructions.
Please do not send items back before your return request has been approved.
SECTION 9 - THIRD-PARTY SERVICES
We may use third-party services to operate our store, including:
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Payment processors
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Shipping providers
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Website tools
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Marketing platforms
Third-party services operate according to their own terms and policies.
We are not responsible for external websites or services.
SECTION 10 - CUSTOMER REVIEWS & FEEDBACK
By submitting reviews, comments, or feedback, you allow Olyndra Auckland to use and display this content.
Reviews represent individual customer experiences and opinions.
They do not guarantee identical results for every customer.
You agree not to submit harmful, offensive, false, or unlawful content.
SECTION 11 - PERSONAL INFORMATION
Your personal information is handled according to our Privacy Policy.
By using our website, you agree to the collection and use of information as described in that policy.
SECTION 12 - ERRORS AND OMISSIONS
Occasionally, our website may contain mistakes related to:
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Product information
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Pricing
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Availability
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Promotions
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Shipping details
We reserve the right to correct errors, update information, or cancel affected orders where necessary.
SECTION 13 - PROHIBITED USES
You may not use our website:
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For illegal activities
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To violate laws or regulations
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To infringe intellectual property rights
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To distribute harmful software
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To interfere with website security
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For fraudulent purposes
Violation may result in termination of access.
SECTION 14 - WARRANTY DISCLAIMER & LIMITATION OF LIABILITY
We aim to provide a reliable shopping experience but cannot guarantee that our services will always be uninterrupted or error-free.
Products and services are provided on an “as available” basis.
To the fullest extent permitted by law, Olyndra Auckland is not responsible for indirect damages, losses, or issues resulting from website usage.
Nothing in these Terms limits rights customers may have under applicable consumer protection laws.
SECTION 15 - INDEMNIFICATION
You agree to hold Olyndra Auckland harmless from claims, damages, or expenses resulting from:
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Breach of these Terms
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Misuse of our services
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Violation of laws
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Violation of third-party rights
SECTION 16 - TERMINATION
These Terms remain effective unless terminated by either you or Olyndra Auckland.
We may restrict access if these Terms are violated.
SECTION 17 - GOVERNING LAW
These Terms are governed by applicable laws.
Any disputes will be handled according to the relevant legal requirements.
SECTION 18 - CHANGES TO TERMS
We may update these Terms at any time.
Changes will be posted on this page, and continued use of our website means you accept the updated Terms.
SECTION 19 - CONTACT INFORMATION
Questions regarding these Terms can be sent to:
Olyndra Auckland
Website: olyndra-auckland.nz
Email: info@olyndra-auckland.nz
Thank you for choosing Olyndra Auckland.